The salestar™ call centre functionality brings to bear the industry specific knowledge and expertise of the salestar™, re-imagined to help call center businesses run with absolute efficiency. The low start-up cost solution delivers a full spectrum package that is not only scalable and cloud based, but additionally delivers real time visibility and unparalleled control.
Encompassing every aspect of a call center business, the salestar™ provides a tailored equivalent of a high-end EPOS solution that call center sales teams can use to track all aspects of a customer's needs as well as move each sale through to completion. The functionality records calls and call backs, tracks offers and promotions and integrates with the salestar™ CRM functionality to ensure that all customer information is securely stored in a centralised database, accessible at the click of a button.
It also boasts a best-in-class Self Bill Generator that creates accurate bills internally; preventing delayed or missed bills and duplication, which then moves the sale through the integrated payment gateway through to the salestar™ Stock Management and Inventory control functions that fulfil each sale - complete with shipping provider integration and traceability via IMEI, SIM or phone number tracking.
24 hour access
Setup Within a Week
Multiple User Logins