Peace of Mind
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Gives complete connection information and enables automated processing for example of goods receive note and customer dispatch.
‘we have complete
peace of mind with salestar's
specialist B2B software solution & we trust it 100%
to manage our renewals, commissions, sales order
processing, barcode scanning of IMEI and SIM
numbers right down to providing us a secure
database to manage customers.’
Orange Specialist Business Partner and Yes Telecom Gold Business Partner from Birmingham. |
Automatic renewals
Connection renewal date is automatically calculated on registering a connection according to tariff durations, playing a vital part in retaining customers.
‘Retaining customers is key to our profitability so the automatic renewal reminder has proven to be invaluable to us.’ MD of a B2B mobile phone operation based in the South East.
Cash back and kit fund management
Cash back, kit funds and terminations fees are agreed and recorded, facilitating easy and convenient processing
‘Features such as the ability to locate a cash back sales by cash back voucher or sale order reference have dramatically improved efficiency.’ Operations Director of a B2B Mobile Phone Business based in London.
CRM and post connection services
Average cost price is automatically updated when receiving stock while average cost price can be manually adjusted, even retroactively.
‘The ability to readily access the connect history of customers has dramatically increased our ability to provide superior customer service.’ MD of B2B Mobile phone operation based in Northern Ireland.
Huge cost reductions and increase connections
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‘salestar has provided all the tools for us to see through this recession as we were able to make huge cost reductions and increase connections many fold on the back of salestar” he goes on to state “Going forward we may change many things but not salestar.’
Airtime Distributor from Rochester. |
AVCO based costing of handsets & gross profit reporting
Average cost price is automatically updated when receiving stock while average cost price can be manually adjusted, even retroactively.
‘The ability to automatically set selling prices based on purchase price or average cost price has greatly reduced our administrative work.’ MD of a Mobile Phone Call Centre Businesses.
Employee management
Work attendance, targets and performance with relation to employee sales and gross profit can be monitored in real time.
‘A particularly useful feature for us has been the ability for sales persons and their managers to readily view achieved sales versus target for the day and calendar month.’
Retail shops based in the Midlands.
Stock maintenance
The full life cycle of an item can be viewed; from the time it was purchased from the supplier, sold to customer, connected, returned by the customer, and finally returned to the supplier.
‘Being able to get a real time view of the stock inventory as well as keep track of stock takes with any discrepancies being recorded has made stock maintenance considerably easier.’ Head of sales for a Mobile phone distributor in Ireland.
Deal calculator & connection wizard
Multiple tariffs, Sims, handsets, cash backs or kit funds can be added to a connection and salestar™ connect automatically computes the GP instantaneously.
‘The fact that our sales executives can easily calculate deals in front of the customer has resulted in the generation of even more sales.’ MD of a B2B Mobile Phone Business in Scotland.
Improved the quality of service
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‘salestar reduced overheads and improved the quality of service we offer customers, normal processes
would have taken us many man hours, now this can be re-invested in marketing thanks to salestar’
Independent B2B Mobile Phone Dealer from East Sussex
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The salestar trainer was an absolute pleasure
I am very happy with the salestar software solution and am getting used to it. The salestar trainer was an absolute pleasure to deal with and one of the most professional people I have ever dealt with I don’t know where he gets his patience from.
Meteor Franchise retail dealer from Killarney.