The importance of managing day to day operations, costs and commissions is the core discipline for survival in the telecom industry. With large volumes of activities, sales and commissions to be paid, received and managed on a daily basis the importance of real time access to all information, reporting tools and back end systems is imperative for success.

With salestar™ connect day to day operations are completely structured, pre-planned and managed from the point of deployment forward; allowing real time visibility and complete control of all business areas. The salestar™ solution delivers complete workflow management that – in tandem with commission reconciliation – allows all your processes to run completely in sync. This allows sales teams to focus on delivering quality service since all packages, offers and rates are available on the system with pre defines profit margins included – simplifying the entire sales process. The system also integrates a complete CRM system that allows staff to track each client and sale and ensure that each client is aware of new offers, upgrades and value adds as they happen.

salestar™ also automates all dealer management functionalities – stemming from the necessity to automate commission reconciliation to ensure that commissions expected, paid and owed are tracked to ensure all dealers receive accurate payments. The system also houses a comprehensive dealer portal that functions as a one stop information source for dealers to liaise directly with the distributor. The portal provides updated Pricebook features and maintains a real time record of transactions and commissions with traceable reports on commissions expected, received and pending payment.

The salestar™ connect solutions also comes with functionalities like Finance, HRM and Reporting, that while based on generic functionalities are specifically engineered to deliver results in the telecom industry. The solution ensures that fraud, duplication and errors are eliminated to guarantee optimal efficiency and safety – with 100% security, scalability and – most importantly – unparalleled transparence and visibility.

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